We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
We have just returned from a holiday booked with you to the Hotel de Normandie in Jersey and would just like to say that we had a fantastic time - great hotel and your staff were also great to deal with, offered great advice and info and we will certainly look to book with you again.
Our holiday could not have been better. Everything was 1st class from landing in Bangkok where we were met by a limousine and cold water and towels. Throughout the holiday the reps were knowledgeable and polite. The tours that were booked for us were very informative and enjoyable. The standard of the hotels in Bangkok and Phuket were very high. Please thank all of your staff for a great service.
I am just emailing to say how much me and partner have enjoyed this holiday experience and would like to thank you for arranging this truly once in a life time experience. We have managed to do Hong Kong, Macau and Bali with your assistance in arranging transport and accommodation all in two and a half weeks. The hotels you recommended have truly been amazing especially our stay at the Alila in Ubud, Bali.
We found the travelling very straight forward - the information provided along with the fantastic service from your reps who met us at the various airports made everything easy. The reps who met us were all very friendly and informative. We made full use of the trips included in our package - we enjoyed seeeing the destinations/sights included, the tour guides throughout were informative and entertaining! We had an incredible time and were very impressed with the quality of the whole package. Thanks and we hope to book with you again soon.
The holiday was perfect from start to finish. Everything was exactly as we had booked. The Safari was outstanding and the whole holiday outdid our expectations. Thanks so much.
Great holiday, good weather, excellent hotel (the De Havelet) In brief, a short break perfectly organised by your company. Thank you.
Once again a fantastic break to a beautiful place. Staying at St Mary's Hall Hotel was again up to expectations. The rooms were spotlessly clean and provide all that is necessary. The evening menu was always cooked to perfection and nicely presented by attentive staff. Even the weather was good, a most enjoyable holiday and I would have no hesitation in recommending it.
I booked the Merton Hotel with yourselves for myself and my mam (for a birthday present) The hotel was brilliant and the food and entertainment were great - everyone worked hard to make sure we had a really good holiday. I couldn't fault a thing with the holiday - it was wonderful. I would like to thank Mirela on helping me sort out the travel arrangements, she was really helpful, if I had any queries etc she was always there. I would have no hesitation in recommending yourselves to anybody.
A Whyte. Tyne & Wear