We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
Our holiday was fantastic thanks to Premier Holidays. Every flight, hotel and private car in between made the holiday smooth and most importantly of all, relaxing and carefree. It has given some hope in the service industry in Britain. To ensure that 5 flights 5 private car rides 3 hotels and several day trips went like clockwork shows a level of excellence I genuinely thought was a thing of the past. I take my hat off to Premier Holidays and the people behind the ethos. It is a recipe for success and an example of leadership. Thank you and well done.
We stayed at the Rembrandt Bangkok for 3 days, Elephant Hills for 3 days,and 6 days in Le Meridien Khao Lak beach,all accomodation was excellent,transport was excellent.Our worries were there would be anybody there to meet us on arrival,but we need not have worried,as all your reps were there waiting for us polite and cheerful and kept us well informed.Altogether we had a wonderful holiday and would have no hesitation in using you again or recommending you to friends.
arrangements were clear and precise, collecting our hire car went without a
hitch and instructions to the Monterey hotel were easy. The hotel was
exceptional clean and bright, the staff friendly and helpful, food was good and
plentiful, the indoor pool and spa were perfect. Your rep. arrived on time and
was very helpful.
Even the sun shone every day, all in all a very good holiday.
We stayed at the Merton Hotel which was excellent. We would like to thank your company and staff for the excellent service from start to finish. Especially the young lady when I booked the holiday and the reps at the airport and Hotel.
I have found all of the consultants I have dealt with knowledgeable, courteous and extremely efficient. The service I have received from beginning to end was exceptional and all of the little touches, like the Reps at the destinations and private transfers made the experience extra special for me. I would not hesitate to recommend Premier Holidays and I look forward to booking with them again in the future!
We stayed at La Villette hotel which was excellent, very clean in all areas, the bedrooms were very comfortable and the facilities were excellent in particular the indoor swimming pool. We would thoroughly recommend this hotel, we did not have a car but had no difficulties getting about the island as there was a bus stop right outside the hotel. The whole holiday was very well organised by Premier, the flights and transfers were on time with no delays or waiting time for the transfers to/from the hotel. We would like to thank Premier holidays, and will definitely be booking with you again.
I booked the Merton Hotel with yourselves for myself and my mam (for a birthday present) The hotel was brilliant and the food and entertainment were great - everyone worked hard to make sure we had a really good holiday. I couldn't fault a thing with the holiday - it was wonderful. I would like to thank Mirela on helping me sort out the travel arrangements, she was really helpful, if I had any queries etc she was always there. I would have no hesitation in recommending yourselves to anybody.
A Whyte. Tyne & Wear
visited Guernsey and had day trips to Herm and Sark islands, while staying at the Grange
Tell us about your holiday : Absolutely fabulous. Beautiful islands, lovely weather,
helpful locals, great hotel and fabulous
food. The 'summer events' laid on
for visitors were first class entertainment and thoroughly added to the visit. The history, the coastal
walks, the shops, the ferry trips, the scenery, the peace and quiet were all spectacular in my
Everything was expertly arranged by your staff. Could not have asked for anything better. Everthing ran like clockwork which made all the difference.