PREMIER HOLIDAYS LOOKING AFTER ITS CUSTOMERS
Following the collapse of Thomas Cook
Following the unfortunate news that travel company, Thomas Cook, has ceased trading in the early hours of this morning Monday 23 September 2019 , Premier Holiday’s priority is to ensure any of their customers who have a Premier Holidays booking made through Thomas Cook, both in resort and due to travel, are taken care of.
All customers that have a Premier Holiday booked through Thomas Cook or a Premier Holiday, which includes a flight with Thomas Cook airlines, are 100% financially protected.
Premier Holidays has set up an emergency team at its head office in Cambourne to coordinate the efforts to contact all affected customers.
Premier Holidays have been monitoring the situation over the last few days and as such are fully prepared with all the details of affected customers.
Debbie Goffin, Director at Premier Holidays, said: “Our customers and their travel plans are of the utmost importance to us at this time and our priority is communicating with them to reduce the impact of this failure.
Our thoughts and best wishes go out to all of our colleagues and friends within the Thomas Cook Group at this time and to all those customers whose holidays have been affected. Thomas Cook have been operating since 1841 and have been a huge partner of ours and will be greatly missed.”
Customers or agents with any concerns are asked to contact our Travel Experts Support Team on 01223 516333
For further PR information:
Tel: 01223 535 260
About Premier Holidays
Premier Holidays (trade.premierholidays.co.uk) is a privately-owned, independent tour operator with over 80 years’ experience in organising tailor-made holidays. The company’s travel experts have first-hand knowledge on all featured destinations and offer an individual and personalised service to travel agents and consumers.
The company is the market leader for holidays to the Channel Islands and the Isle of Man, and positions itself as a leading independent specialist for its vast array of long haul products. All bookings made with Premier Holidays are 1OO% financially protected by our air travel organiser’s licence and the bond we hold with ABTA.