We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
I would just like to take this opportunity to let you know that we were delighted with the service we received on our trip. All the tour reps and guides were really informative and helpful and the standard of accommodation in each place was of a high standard. We were met immediately each step of the way and handed the next step of our itinerary and the tours you provided were good, given the short amount of time we had at each destination.
From the moment I booked this holiday everything went smoothly. No problems with the paperwork or the hotel when we arrived. We were treated like lords, everything taken care of. The room was clean and tidy and the food in the restaurant was excellent. Would definitely use Premier Holidays again.
Excellent holiday. All the arrangements were first class and it was nice to have a representative in the resort. Had the most fantastic holiday. Thank you!!
L T. Cheshire
As farmers we have returned home and hit the ground running after a wonderful last minute 6 days on Guernsey.
It is unusual for us to have summer time available for
a short vacation,and usually travel in our winter,the odd summer weekend
grabbed in the West Country proving over priced and packed.We have travelled
around the world and can truly say thankyou Guernsey for giving us a wonderful
week and restoring our faith in the Great British holiday.It did help that the
weather was good but we encountered wonderful hospitality and will certainly be
visiting again even to the extent of using the same hotel.
Thank you once again
We had a wonderful holiday, the hotel Pomme D'or was excellent. Jersey was as lovely now as last time we visited 10 years ago. Everything went as planned
Great holiday, good weather, excellent hotel (the De Havelet) In brief, a short break perfectly organised by your company. Thank you.
We stayed at La Villette hotel which was excellent, very clean in all areas, the bedrooms were very comfortable and the facilities were excellent in particular the indoor swimming pool. We would thoroughly recommend this hotel, we did not have a car but had no difficulties getting about the island as there was a bus stop right outside the hotel. The whole holiday was very well organised by Premier, the flights and transfers were on time with no delays or waiting time for the transfers to/from the hotel. We would like to thank Premier holidays, and will definitely be booking with you again.
I booked the Merton Hotel with yourselves for myself and my mam (for a birthday present) The hotel was brilliant and the food and entertainment were great - everyone worked hard to make sure we had a really good holiday. I couldn't fault a thing with the holiday - it was wonderful. I would like to thank Mirela on helping me sort out the travel arrangements, she was really helpful, if I had any queries etc she was always there. I would have no hesitation in recommending yourselves to anybody.
A Whyte. Tyne & Wear