We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
Again very pleased to have booked with you. I have nothing to complain about as everything was perfect! Thank you so much for organising our holiday and I look forward to booking with you again and to pass on your good service to my family and friends.
Our holiday could not have been better. Everything was 1st class from landing in Bangkok where we were met by a limousine and cold water and towels. Throughout the holiday the reps were knowledgeable and polite. The tours that were booked for us were very informative and enjoyable. The standard of the hotels in Bangkok and Phuket were very high. Please thank all of your staff for a great service.
As farmers we have returned home and hit the ground running after a wonderful last minute 6 days on Guernsey.
It is unusual for us to have summer time available for
a short vacation,and usually travel in our winter,the odd summer weekend
grabbed in the West Country proving over priced and packed.We have travelled
around the world and can truly say thankyou Guernsey for giving us a wonderful
week and restoring our faith in the Great British holiday.It did help that the
weather was good but we encountered wonderful hospitality and will certainly be
visiting again even to the extent of using the same hotel.
Thank you once again
Absolutely brilliant, the best holiday ever.
This is our 2nd holiday with Premier Holidays &, exactly like the first one, it ran incredibly smoothly. At no stage were we left waiting, not expected or not treated as valued guests. Raffles hotel is, as expected, superb & faultless. The hotel is amazingly peaceful, it is so hard to accept that it is in the heart of a bustling capital city. The food, service, choice of places to eat & service were exemplary. We were unaware that the Laguna in Bali was the top hotel on the island when we booked but it certainly is true. Again, the service & hotel were wonderful & the staff really charming & welcoming. Our guide, Mr Budi, was delightful, helpful & really informative. The Ubud tour is an excellent opportunity to buy souvenirs. The island is really beautiful, the multiple pools really welcome.
H W. Banbury
We had dreamt of a Canadian holiday plus an Alaskan Cruise for some time. We visited our local travel agent in Dawlish (Bath Travel) and discussed our ideas. Lisa said that she would put together a package, and we settled on Premier Holidays. We certainly made a good choice. Everything that we were wanting to achieve in this holiday was catered for. We had a fantastic time. It was our first time to Canada and our first cruise. Our experience on the Rocky Mountaineer was awesome. The choice of all our hotels was great. Bear Hill Lodge in Jasper was delightfully different and one of the many significant highlights our trip. The work done by Lisa at Bath Travel together within people at Premier Holidays gave us our dream. Thank you so much.
M B. Devon
I booked a holiday with my mum as she wanted to visit Jersey to mark her 80th birthday. The booking was easy to arrange and all the preparations went smoothly. Premier Holidays website was very informative and easy to use. The Stafford Hotel is ideally situated. Close to the centre of town and with easy access to parks and bus stops. The room was clean and we'll presented, staff were welcoming and we were pleased with our accommodation.The meals were very acceptable with a menu to suit different tastes. Breakfast was particularly good with a great choice. Staff were always welcoming, very attentive and eager to please. We booked an island tour that collected us from the hotel which was ideal. Lovely holiday.
I booked the Merton Hotel with yourselves for myself and my mam (for a birthday present) The hotel was brilliant and the food and entertainment were great - everyone worked hard to make sure we had a really good holiday. I couldn't fault a thing with the holiday - it was wonderful. I would like to thank Mirela on helping me sort out the travel arrangements, she was really helpful, if I had any queries etc she was always there. I would have no hesitation in recommending yourselves to anybody.
A Whyte. Tyne & Wear