We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
The Holiday was
fabulous. All four of us had a great time. Accommodation was amazing and Khao
lak is a great place to visit, still reasonably quiet!! We were very impressed
with Camilla and Chloe who helped us get exactly what we wanted. They listened
and although at times it seemed we could not get what we wanted, they persisted
and came up trumps. Everything from the excellent seats on the aircraft to the
lovely meal in the resort, they made happen.
We have been using Premier for the last 9 years and will certainly come to Premier first for next years holiday! Thanks again.
We have just returned from a holiday booked with you to the Hotel de Normandie in Jersey and would just like to say that we had a fantastic time - great hotel and your staff were also great to deal with, offered great advice and info and we will certainly look to book with you again.
Again very pleased to have booked with you. I have nothing to complain about as everything was perfect! Thank you so much for organising our holiday and I look forward to booking with you again and to pass on your good service to my family and friends.
We were most impressed by the service we received from yourselves, we have never experienced a holiday that ran as smoothly as this one did from start to finish. We would have no hesitation in recommending you to our friends, and will look to use your services again.
It was everything we expected. Although the flight out was delayed the minibus was there when we arrived at the airport and delivered us to our hotel (Radisson Blu, Jersey). The receptionist was welcoming and the room was splendid, the beds were so comfortable. We had stayed last year and it was every bit as good. We travelled everywhere by local bus and visited lots of interesting places, there was not enough time to fit everything in, so a return trip is on the cards. Everyone we met was very friendly and helpful and the local rep remembered us from last year and we had a chat.
Everything went like clockwork. All of our transfers were very well managed, flights & hotels were excellent. Overall a great experience.
Once again a fantastic break to a beautiful place. Staying at St Mary's Hall Hotel was again up to expectations. The rooms were spotlessly clean and provide all that is necessary. The evening menu was always cooked to perfection and nicely presented by attentive staff. Even the weather was good, a most enjoyable holiday and I would have no hesitation in recommending it.
Exceeded expectations. Firstly Thai Airlines were amazing. So organised, hassle free and enjoyable flight. Excellent service. The Rembrandt Hotel was stunning. Our room was brilliant and breakfast excellent. Loved the location in Bangkok. The half day tour that was included was really interesting and informative and the Thai massages were great. All transfers were punctual, clean and safe. The front village Hotel in Phuket was quiet, great for relaxing by the pool and a good location to the beach and easy to walk into town. The breakfast was pleasure. Overall premier holidays you were fantastic from booking until we arrived home.
S S. Kent