We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
I would just like to take this opportunity to let you know that we were delighted with the service we received on our trip. All the tour reps and guides were really informative and helpful and the standard of accommodation in each place was of a high standard. We were met immediately each step of the way and handed the next step of our itinerary and the tours you provided were good, given the short amount of time we had at each destination.
The Holiday was
fabulous. All four of us had a great time. Accommodation was amazing and Khao
lak is a great place to visit, still reasonably quiet!! We were very impressed
with Camilla and Chloe who helped us get exactly what we wanted. They listened
and although at times it seemed we could not get what we wanted, they persisted
and came up trumps. Everything from the excellent seats on the aircraft to the
lovely meal in the resort, they made happen.
We have been using Premier for the last 9 years and will certainly come to Premier first for next years holiday! Thanks again.
arrangements were clear and precise, collecting our hire car went without a
hitch and instructions to the Monterey hotel were easy. The hotel was
exceptional clean and bright, the staff friendly and helpful, food was good and
plentiful, the indoor pool and spa were perfect. Your rep. arrived on time and
was very helpful.
Even the sun shone every day, all in all a very good holiday.
We stayed at the Merton Hotel which was excellent. We would like to thank your company and staff for the excellent service from start to finish. Especially the young lady when I booked the holiday and the reps at the airport and Hotel.
Everything went like clockwork. All of our transfers were very well managed, flights & hotels were excellent. Overall a great experience.
Great holiday, good weather, excellent hotel (the De Havelet) In brief, a short break perfectly organised by your company. Thank you.
The hotel was excellent, the transfers went very smoothly and our rep was better than any we have previously encountered.
A W. Walsall
It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.