We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
Have just returned from a holiday booked through you
at the St Brelades Bay hotel.
Would just like to say that everything you arranged was excellent and we had a great holiday.
Thank you very much.
From the moment I booked this holiday everything went smoothly. No problems with the paperwork or the hotel when we arrived. We were treated like lords, everything taken care of. The room was clean and tidy and the food in the restaurant was excellent. Would definitely use Premier Holidays again.
Second time with Premier Holidays & each holiday has been exceptional. Flights were spot on with the minimal of time waiting at each destination & the transfers were of a high standard. You can rely on the best quality accommodation with Premier Holidays.
We stayed at the Rembrandt Bangkok for 3 days, Elephant Hills for 3 days,and 6 days in Le Meridien Khao Lak beach,all accomodation was excellent,transport was excellent.Our worries were there would be anybody there to meet us on arrival,but we need not have worried,as all your reps were there waiting for us polite and cheerful and kept us well informed.Altogether we had a wonderful holiday and would have no hesitation in using you again or recommending you to friends.
Fantastic. It was one of the best holidays we have had. The flights, hotels, connections, transfers were all great and worked like clockwork. The staff at each resort/hotel were very well informed and pleasant. The highlight was our stay at Elephant Hills and the Floating Camp closely followed by the last week in Khao Lak. Thank you so much for creating such a great holiday and making us feel so special in the process.
Absolutely brilliant, the best holiday ever.
We stayed at La Villette hotel which was excellent, very clean in all areas, the bedrooms were very comfortable and the facilities were excellent in particular the indoor swimming pool. We would thoroughly recommend this hotel, we did not have a car but had no difficulties getting about the island as there was a bus stop right outside the hotel. The whole holiday was very well organised by Premier, the flights and transfers were on time with no delays or waiting time for the transfers to/from the hotel. We would like to thank Premier holidays, and will definitely be booking with you again.
It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.