We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
It was amazing. Fabulous in fact just like our last trip to Jersey last September. We will definitely book through you again. Thank you!
It was everything we expected. Although the flight out was delayed the minibus was there when we arrived at the airport and delivered us to our hotel (Radisson Blu, Jersey). The receptionist was welcoming and the room was splendid, the beds were so comfortable. We had stayed last year and it was every bit as good. We travelled everywhere by local bus and visited lots of interesting places, there was not enough time to fit everything in, so a return trip is on the cards. Everyone we met was very friendly and helpful and the local rep remembered us from last year and we had a chat.
Not only did you give me a prompt, courteous and competent service but you more than delivered with a first rate holiday with no hidden extras or problems. I want you to know that in a world where everything and particularly the so called service industry is at best mediocre, or at worst downright dreadful your company shines out. Thankyou so much indeed.
We found the travelling very straight forward - the information provided along with the fantastic service from your reps who met us at the various airports made everything easy. The reps who met us were all very friendly and informative. We made full use of the trips included in our package - we enjoyed seeeing the destinations/sights included, the tour guides throughout were informative and entertaining! We had an incredible time and were very impressed with the quality of the whole package. Thanks and we hope to book with you again soon.
We had dreamt of a Canadian holiday plus an Alaskan Cruise for some time. We visited our local travel agent in Dawlish (Bath Travel) and discussed our ideas. Lisa said that she would put together a package, and we settled on Premier Holidays. We certainly made a good choice. Everything that we were wanting to achieve in this holiday was catered for. We had a fantastic time. It was our first time to Canada and our first cruise. Our experience on the Rocky Mountaineer was awesome. The choice of all our hotels was great. Bear Hill Lodge in Jasper was delightfully different and one of the many significant highlights our trip. The work done by Lisa at Bath Travel together within people at Premier Holidays gave us our dream. Thank you so much.
M B. Devon
I booked a holiday with my mum as she wanted to visit Jersey to mark her 80th birthday. The booking was easy to arrange and all the preparations went smoothly. Premier Holidays website was very informative and easy to use. The Stafford Hotel is ideally situated. Close to the centre of town and with easy access to parks and bus stops. The room was clean and we'll presented, staff were welcoming and we were pleased with our accommodation.The meals were very acceptable with a menu to suit different tastes. Breakfast was particularly good with a great choice. Staff were always welcoming, very attentive and eager to please. We booked an island tour that collected us from the hotel which was ideal. Lovely holiday.
It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.
visited Guernsey and had day trips to Herm and Sark islands, while staying at the Grange
Tell us about your holiday : Absolutely fabulous. Beautiful islands, lovely weather,
helpful locals, great hotel and fabulous
food. The 'summer events' laid on
for visitors were first class entertainment and thoroughly added to the visit. The history, the coastal
walks, the shops, the ferry trips, the scenery, the peace and quiet were all spectacular in my
Everything was expertly arranged by your staff. Could not have asked for anything better. Everthing ran like clockwork which made all the difference.